Privacy policy

FMIS Privacy Policy

Your privacy is important

FMIS is committed to understanding and responding to your needs as effectively as possible while ensuring that your personal information is handled carefully and complies with applicable data protection laws. This privacy policy explains what information we collect, how and why we collect it, and the legal basis for doing so. It also details your rights and how you can exercise them.

FMIS may change this policy from time to time by updating this page. You should check this page regularly to ensure you are informed about any changes. This policy was last updated in August 2023.

Information we collect

We will always ask you for any personally identifiable information before you provide it. The type of information we collect may include:

• Personal details such as your name, company, and title
• Contact information, including your email address and phone number
• Demographic information such as your postcode, industry, or interests
• Other information relevant to your specific requirements, such as product information for customer support

How We Use Your Information and the Legal Basis for Processing

The information we collect will be used to respond to your requirements and provide you with better service. Specifically, we use your information to:

• Understand your requirements more completely (Legal Basis: Legitimate Interests)
• Maintain our internal records (Legal Basis: Contractual Necessity)
• Improve our products and services (Legal Basis: Legitimate Interests)
• Periodically send you emails for administrative or promotional purposes. Promotional emails will allow you to unsubscribe from future emails (Legal Basis: Consent).
• Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests (Legal Basis: Legitimate Interests).

Data Minimisation and Purpose Limitation

FMIS is committed to collecting only the minimum amount of personal data necessary for specific, legitimate purposes. We will not use your data in any manner incompatible with these purposes unless we have obtained your consent or are otherwise legally required to do so.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For details on our data breach policy, please contact us.

Data Retention

FMIS retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by law. Once your data is no longer needed, we ensure it is securely deleted or anonymised.

Data Subject Rights

You have the following rights concerning your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: If you believe the information we hold is incorrect or incomplete, you can request corrections.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You can ask us to restrict how we process your data in certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and request that we transfer it to another data controller.
• Right to Object: You have the right to object to processing your data based on legitimate interests or direct marketing.

To exercise these rights, please contact us using the details provided below.

Automated Decision-Making and Profiling

FMIS does not engage in any automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where such transfers occur, FMIS ensures that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or adequacy decisions by relevant authorities.

How We Use Cookies

A cookie is a small file that is placed on your hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

FMIS uses traffic log cookies to identify information about how pages are used and which pages are visited most often. This information helps us to improve your user experience by understanding which parts of the site are most helpful and which are not.

Cookies in no way give us access to your computer or any information about you other than the data you choose to share with us.

Third-Party Processors

FMIS may engage third-party service providers to process personal data on our behalf. These processors are carefully selected and required to comply with data protection laws, including maintaining appropriate security measures. FMIS ensures that data processing agreements are in place with all third-party processors.

Links to Other Websites

We may provide links to other websites on our pages where we feel they are helpful. While we are careful to ensure that the links we use are correct, we cannot be held responsible for any pages viewed after you leave our site.

Controlling Your Personal Information

If you have previously agreed to us using your personal information for marketing purposes, you may change your contact preferences at any time by emailing privacy@fmis.co.uk or writing to us at:

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, but only with your explicit consent.

You may request details of the personal information we hold about you. If you have concerns about how your data is processed, you can contact our Data Protection Lead using the details provided on this page or contact your local regulatory body.

If you believe that any information we are holding is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.