IT Support Technician

IT Support Technician

FMIS is an expanding software solutions provider supplying software and bespoke services to an international client base. We are looking to recruit an IT Support Technician to support the team and the growing client base.

About FMIS

Financial and Management Information Systems Ltd (FMIS) is a developer and supplier of computer software and consultancy. Our global client base looks to us to provide a range of solutions, including a leading Fixed Asset Management suite. Our product range is under continual development and expansion. Using the latest in Microsoft technologies we have recently implemented a selection of exciting new modules whilst continuing to enhance our Java-based offerings.

The position

The IT Support Technician role is expected to be full time and permanent. Full training will be provided, so previous experience is not essential. If you are still studying, then a part time role could be considered until your studies are complete.

What the role involves

The position offers a wide range of challenges and the opportunity to build experience across a wide range of skills. Some of the key responsibilities will include the installation and setup of FMIS software on client systems, deployment of upgrades to FMIS software for existing clients, technical support and troubleshooting of both client sites and internal systems.

For a full list of responsibilities please contact FMIS using the details below.

Required skills

The role requires a combination of technical and soft skills.

Essential skills:

• Excellent IT skills
• Willing to learn
• A good working knowledge of Microsoft operating systems (client and server)
• The ability to troubleshoot computer systems, hardware and software
• Good client communication skills and telephone manner

Desirable skills:

• Computer Science or similar degree
• Knowledge of configuring Microsoft SQL Server
• Knowledge of configuring Microsoft IIS
• Good knowledge of Microsoft Excel
• Basic SQL knowledge

The right person

We are a highly skilled team, developing, selling, maintaining and supporting best of breed products worldwide. We are looking to recruit someone who loves IT, is technical and looking for a great start, or step up in their career. This is an exciting opportunity for a dynamic person who loves problem solving, enjoys client contact, has excellent interpersonal skills, commitment and an attitude of getting the job done. We have a great record in staff retention, due to the exciting, varied and rewarding environment.

What is the salary?

The salary and benefits will depend on the experience and suitability of the candidate. The role offers great potential for further development.

How to apply

Please send a full CV to Recruitment, FMIS, 167b John Wilson Business Park, Whitstable, Kent. CT5 3RA, alternatively please email recruitment@fmis.co.uk.